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Understand Your Rights Before You Start

This page sets out the legal basis on which tk71 operates and what applies to your account, your transactions via bKash, Nagad, or Rocket, and your use of this site.

Jurisdiction-Dependent AccessAccount Eligibility RulesbKash, Nagad, Rocket Policy ContextData Handling CommitmentContact Rights Explained
tk71 Understand Your Rights Before You Start
ACCOUNT SECURITY

How We Handle Your Data and Account Safety

Your account security and data handling are not afterthoughts here. We apply SSL encryption across login, deposit, and withdrawal flows — this applies whether you are topping up via bKash on a mobile browser or accessing your account on a desktop. Data we collect is limited to what is needed to operate your account and process transactions. We do not sell your information to third parties.

Data We Collect

We collect registration details, transaction records, and device access logs. This is used to verify your account, process bKash or Nagad payments, and detect unusual activity.

Cookie Policy

We use cookies to keep your session active and remember your lobby preferences. You can adjust cookie settings in your browser, though some features may not work without them.

Data Retention

Account and transaction data is retained for as long as your account is active and for a period after closure as required by applicable policy. You may request a summary of your data via support.

Request or Correct Your Data

To request, correct, or ask about the removal of your account data, raise a ticket under the Legal or Policy category in your account. We will respond and confirm next steps.

POLICY CONTACT

Reach Us About Any Legal or Policy Matter

If you have questions about how our legal terms apply to your account or your transactions, reach out through the channels below. Policy queries are handled separately from general account support — so when you contact us about a legal matter, note it clearly in your message so we route it correctly.

Live Chat Open the chat window from your account dashboard. For legal or policy questions, start your message with 'Policy Query' so it reaches the right team.
Email Support Send your legal or policy question to our support address found in your account settings. Include your registered mobile number for faster verification.
Account Ticket Log in and raise a ticket under Account Help. Select 'Legal or Policy' as the category. We respond to policy tickets separately from general wallet or game queries.

Common Legal and Policy Questions Answered

These are the questions we hear most about account eligibility, data rights, and how our legal terms apply to transactions and access in Bangladesh.

Access and eligibility depend entirely on your local law and eligible region. We do not make legal representations for individual users. Check your local rules before creating an account.

We hold your registration details, transaction history including bKash or Nagad deposits, and device access logs. You can request a summary by raising a Policy ticket in your account.

Yes. Log in and raise a ticket under Legal or Policy. Provide your registered mobile number. We will confirm what can be removed and what must be retained under our policy obligations.

We use SSL encryption on all transaction flows. We do not store your Rocket or Nagad wallet credentials. Payment instructions are shown once and processed through the provider's own secure path.

We will contact you via your registered details. If you believe the suspension is an error, raise a ticket under Account Help and select Legal or Policy as the category for faster routing.

All disputes go through our support ticket system — not through third-party platforms. Open a ticket, select Legal or Policy, and describe the issue. Our team handles these separately from general queries.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.