Reference

How tk71 Handles Your Personal Information

This policy explains exactly what data tk71 collects when you open an account, use your bKash, Nagad or Rocket wallet, or contact support — and what we do with it.

Account data protectionbKash, Nagad, Rocket wallet privacyNo data sold to third partiesYour right to request deletionContact us any time

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What We Collect and Why We Need It

tk71 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a tk71 account, we collect the details you provide during registration — your name, contact number, and email address. If you deposit via bKash, Nagad or Rocket, we record the transaction reference and wallet number associated with that payment, not your full wallet

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PIN or password. We never store those. We also collect device data — your browser type, operating system and session timestamps — to keep your account secure and to make the mobile experience consistent whether you switch from Android to desktop mid-session. This device data is
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not shared with advertisers. We use your information to process deposits and withdrawals, verify your account identity, and respond to support requests. We may share limited data with payment processors like the bKash, Nagad and Rocket networks strictly to complete your transaction — nothing more. We
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do not sell, rent or trade your personal data to marketing companies. Data retention periods depend on applicable local law in Bangladesh and the eligible regions we operate in. You can request a copy of your stored data or ask us to correct inaccurate details at
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any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to request your data, correct a detail on your account, or raise a concern about how we handle your information, our support team handles privacy requests directly. You can reach us through live chat from the account dashboard, by email, or via our social channel. We aim to respond to all data-related requests within a reasonable timeframe under the rules of your eligible region.

Live Chat Open the chat widget from your account dashboard to submit a privacy request directly to our support team. Available for logged-in accounts.

Email Support Send your data request or privacy concern to our support email address shown in the account settings section after you log in.

Social Channel Reach us through our official social channel for general privacy queries. For account-specific requests, live chat or email is faster and more secure.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Your account data sits behind SSL encryption on every page — from login to the point where your bKash, Nagad or Rocket withdrawal is confirmed. We review access logs and flag unusual session activity so that if someone tries to access your account from an unrecognised device, you get an alert. Here is what we do and how we do it.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your language and wallet choice. We do not use third-party ad-tracking cookies on account pages.

Data Retention Account and transaction data is retained for the period required by applicable law in Bangladesh and eligible regions. Once that period ends, data is deleted or anonymised.

Account Security We apply OTP verification on login from new devices. If your registered mobile number changes, you must verify the new number before wallet access — bKash, Nagad or Rocket — is restored.

Request a Data Copy You can ask us to send you a copy of the personal data we hold on your account. Submit the request through live chat with your account number and we will handle it directly.

Common Questions About Your Data on tk71

Real questions from account holders about how we manage personal data, wallet records and your rights under this policy. If your question is not here, contact support directly through the account dashboard.

No. We only record the transaction reference and wallet number used to process a deposit or withdrawal. Your bKash, Nagad or Rocket PIN is never captured or stored on our side.

Yes. You can submit a deletion request through live chat or email. We will process it subject to any legal retention obligations that apply in your eligible region under local law.

Only authorised team members handling your account, payments or support requests can access your data. We do not share it with advertisers or unrelated third parties.

Contact support via live chat from your account dashboard and ask for a data correction. We verify your identity first, then update the relevant record on your account.

Only if you have opted in to receive promotional messages. You can withdraw that consent at any time through account settings or by asking support to remove you from our contact list.

Closing your account does not automatically erase all records. Transaction and identity data is retained for the period required by applicable law in Bangladesh and supported regions, after which it is deleted or anonymised.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTeen Patti Chase InfoBangladesh Rocket Help 511

How tk71 Handles Your Personal Information

Contact Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Common Questions About Your Data on tk71

01 Does tk71 store my bKash or Nagad PIN?

02 Can I ask for my personal data to be deleted?

03 Who can see the data on my tk71 account?

04 How do I correct wrong information on my account?

05 Does tk71 use my data for marketing messages?

06 What happens to my data if I close my account?

Privacy Policy

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